Privacy Policy

1. Introduction

Namika Collective ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at namikacollective.com, use our services, or otherwise interact with us.

This Privacy Policy applies to all information collected through our website, mobile applications, social media pages, email communications, and any other interactions you may have with us.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you provide directly to us when you:

• Create an account or register for our services
• Apply to join our creator network
• Submit an inquiry about brand partnership opportunities
• Subscribe to our newsletter or marketing communications
• Contact us for support or other inquiries
• Participate in surveys, contests, or promotional activities

This information may include:

• Full name, email address, phone number, and mailing address
• Social media usernames, handles, and profile URLs
• Professional information such as company name, job title, and industry
• Payment information (credit card number, billing address)
• Government-issued identification (for tax and legal compliance)
• Portfolio samples, content examples, and performance metrics
• Any other information you choose to provide

2.2 Information We Collect Automatically

When you access our services, we automatically collect certain information about your device and usage patterns:

• Device Information: Hardware model, operating system and version, unique device identifiers, mobile network information
• Log Information: IP address, browser type and version, time zone setting, browser plug-in types and versions
• Usage Information: Pages or screens viewed, time spent on pages, clicks, navigation paths, search queries
• Location Information: Approximate location based on IP address
• Cookie Data: Information collected through cookies, pixel tags, and similar technologies

2.3 Information from Third-Party Sources

We may collect information about you from third-party sources, including:

• Social Media Platforms: When you connect your social media accounts or authorize us to access your profile information, we may collect your public profile data, follower counts, engagement metrics, and content performance statistics
• Analytics Providers: We use third-party analytics services to help us understand how our services are used
• Business Partners: We may receive information about you from brands or other partners we work with
• Public Sources: We may collect publicly available information about you from online sources

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

• Process and evaluate creator applications
• Match creators with appropriate brand opportunities
• Facilitate communication between creators and brands
• Process payments and maintain financial records
• Provide customer support and respond to inquiries

3.2 Business Operations

• Analyze website usage and improve user experience
• Develop new features and services
• Monitor and prevent fraudulent activities
• Maintain the security and integrity of our systems
• Conduct research and analytics on industry trends

3.3 Legal and Compliance

• Comply with applicable laws and regulations
• Respond to legal requests and prevent harm
• Enforce our terms of service and other agreements
• Protect our rights, property, and safety

3.4 Marketing and Communications

• Send service-related announcements and updates
• Provide marketing communications about our services (with consent)
• Send newsletters and industry insights
• Notify you about campaign opportunities

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

4.2 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Payment Processors: To process transactions and prevent fraud
• Cloud Storage Providers: To store data and content
• Analytics Services: To understand usage patterns and improve our services
• Communication Tools: To send emails and notifications
• Customer Support Software: To manage support tickets and inquiries
• Legal and Professional Services: For legal, tax, and accounting purposes

4.3 Business Partners

We may share information with brands and business partners for campaign purposes:

• Creator profiles and portfolios (with creator consent)
• Performance metrics and campaign results
• Contact information for campaign coordination

4.4 Legal Requirements and Protection

We may disclose your information when we believe it is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Enforce our agreements, policies, and terms of service
• Protect the security or integrity of our services
• Protect against harm to rights, property, or safety of Namika Collective, our users, or the public
• Investigate, prevent, or take action regarding illegal activities or suspected fraud

4.5 Business Transfers

In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction, your information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage.

5.1 Security Measures

• Encryption: We use SSL/TLS encryption for data in transit and encrypt sensitive data at rest
• Access Controls: We limit access to personal information to employees and contractors who need it to perform their duties
• Authentication: We use multi-factor authentication for access to sensitive systems
• Monitoring: We monitor our systems for security vulnerabilities and attacks
• Training: Our staff receive regular training on data protection and security best practices
• Incident Response: We maintain procedures to detect, investigate, and respond to security incidents

5.2 Your Responsibilities

You can help protect your information by:

• Using strong, unique passwords for your accounts
• Not sharing your login credentials with others
• Notifying us immediately of any unauthorized access
• Keeping your contact information up to date

While we strive to protect your personal information, no security system is impenetrable. We cannot guarantee the absolute security of your data.

6. Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit our website. We use cookies and similar tracking technologies (web beacons, pixel tags, SDKs) to collect and store information.

6.2 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and personalize your experience
• Analytics Cookies: Track aggregate usage data and website performance

6.3 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your experience of our site. You can:

• Delete cookies from your browser
• Block cookies from being set
• Set your browser to alert you when cookies are being sent

6.4 Do Not Track

Some browsers include a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals.

7. Third-Party Services and Links

Our services may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices.

7.1 Third-Party Services We Use

We may use the following categories of third-party services:

• Social media platforms (Instagram, TikTok, YouTube, X/Twitter)
• Payment processing services
• Analytics and performance monitoring tools
• Communication and collaboration platforms
• Cloud storage and hosting services

7.2 Your Interactions with Third Parties

When you interact with third-party services through our platform:

• You may be providing information directly to these third parties
• Their privacy policies and terms govern your use of their services
• We encourage you to review their policies before sharing information

8. Your Rights and Choices

You have certain rights regarding your personal information, subject to local law:

8.1 Your Rights

• Access: Request information about the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete personal data
• Deletion: Request that we delete your personal data in certain circumstances
• Portability: Receive your personal data in a structured, machine-readable format
• Objection: Object to our processing of your personal data
• Restriction: Request that we restrict processing of your personal data
• Withdraw Consent: Withdraw consent where we rely on it for processing
• Non-Discrimination: Not be discriminated against for exercising your rights

8.2 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@namikacollective.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

8.3 Communication Preferences

You can opt out of marketing communications by:

• Clicking the "unsubscribe" link in our emails
• Updating your preferences in your account settings
• Contacting us directly

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9.1 Retention Periods

• Creator Accounts: Active account information is retained for the duration of our relationship plus 7 years for tax and legal compliance
• Brand Partnerships: Campaign records are retained for 7 years after completion for business and legal purposes
• Applications: Unsuccessful applications are retained for 2 years in case of future opportunities
• Marketing Lists: Contact information is retained until you unsubscribe
• Analytics Data: Aggregated analytics data is retained for up to 2 years
• Legal Records: Records related to legal matters are retained for 10 years

9.2 Deletion Procedures

When we delete personal information, we take reasonable steps to ensure it is removed from our active systems and is not readily accessible. Some information may remain in backup systems for a limited time.

10. International Data Transfers

We are based in the United States and process information in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries.

10.1 Safeguards

When we transfer personal information internationally, we implement appropriate safeguards, such as:

• Standard contractual clauses approved by relevant authorities
• Ensuring recipients are in countries with adequate data protection laws
• Obtaining your consent for the transfer

10.2 Your Acknowledgment

By using our services, you acknowledge that your information may be transferred to and processed in countries that may have different data protection laws than your country of residence.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@namikacollective.com. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our systems as soon as reasonably practicable.

If you are under 18, you may not use our services or provide any personal information to us.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your rights

Note: We do not sell personal information to third parties.

13. GDPR Rights (European Users)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 8 above. Our lawful basis for processing includes:

• Contract performance
• Legitimate interests
• Legal compliance
• Consent (where applicable)

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post the revised policy on our website
• Notify you of material changes via email or prominent notice on our website

For material changes, we may also seek your consent to the new practices. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

16. Definitions

In this Privacy Policy:

• "Personal Information" means information that identifies, relates to, or could reasonably be linked to you
• "Services" means our website, applications, and all related services we provide
• "Creator" means an individual who applies to or has joined our influencer network
• "Brand" means a company or organization seeking influencer marketing services
• "Process" means any operation performed on personal information, including collection, use, storage, disclosure, or deletion